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RESPIRIT
Terms of Service
Terms of use of the Online Store - www.respir.it
I. GENERAL PROVISIONS
THESE TERMS AND CONDITIONS DEFINE THE GENERAL CONDITIONS, METHOD OF ELECTRONIC SERVICE PROVISION AND SALES THROUGH THE WWW.RESPIR.IT INTERNET STORE. THE SHOP IS RUNNING BY RESPIRIT SP. Z OO REGISTERED IN THE KRS AT THE ADDRESS OF UL. PUŁAWSKA 12/3, 02-566 WARSAW, NIP 5213982030, HEREBY CALLED THE SELLER.
CONTACT WITH THE SELLER THROUGH:
E-MAIL ADDRESS: HELLO@RESPIRI.IT;
CONTACT FORM AVAILABLE ON THE WEBSITE OF THE ONLINE STORE.
THESE TERMS AND CONDITIONS ARE AVAILABLE AT THE WWW.RESPIR.IT WEBSITE, IN A WAY THAT MAKE IT ALLOWED, REPRODUCED AND FIXED BY PRINTING OR WRITING ON A FILE ON A MEDIA.
THE SELLER NOTES THAT THE USE OF ELECTRONICALLY PROVIDED SERVICES MAY BE HAZARDOUS TO EVERY USER OF THE INTERNET NETWORK, RELATING TO THE POSSIBILITY OF INTRODUCING AN OPTIONAL FORMAT FOR A MODEL-RELATED SYSTEM. TO AVOID THE RISK OF THREATS, THE CUSTOMER SHOULD APPLY THE APPROPRIATE TECHNICAL MEASURES THAT WILL MINIMIZE THEIR OCCURRENCE, IN PARTICULAR ANTI-VIRUS PROGRAMS AND FIREWALL TYPE FIREWALL.
II. DEFINITIONS
TERMS USED IN THE TERMS AND CONDITIONS MEAN:
WORKING DAYS - THESE ARE DAYS FROM MONDAY TO FRIDAY, EXCLUDING STATUTORY HOLIDAYS;
Customer - a natural person who has full legal capacity, a natural person conducting business activity, a legal person or an organizational unit who is not a legal person whose special provisions grant the legal capacity that plays the contract as part of the Online Store or uses other services available in THE ONLINE STORE;
CIVIL CODE - ACT OF 23 APRIL 1964 (Journal of Laws No. 16, item 93, as amended);
CONSUMER - A CUSTOMER WHO IS A CONSUMER IN THE MEANING OF ARTICLE 22 [1] of the CIVIL CODE;
ENTREPRENEUR - CUSTOMER WHO IS AN ENTREPRENEUR IN THE MEANING OF ARTICLE 43 [1] of the CIVIL CODE;
TERMS AND CONDITIONS - THIS DOCUMENT;
GOODS - A PRODUCT PRESENTED IN THE ONLINE STORE, WHICH DESCRIPTION IS AVAILABLE WITH EACH OF THE PRESENTED PRODUCTS;
SALES AGREEMENT - AGREEMENT FOR THE SALE OF GOODS UNDER THE CIVIL CODE, CONCLUDED BETWEEN THE SELLER AND THE CUSTOMER;
SERVICES - SERVICES PROVIDED BY THE SELLER FOR CUSTOMERS BY ELECTRONIC WAY IN THE MEANING OF THE PROVISIONS OF THE ACT OF JULY 18, 2002 ON THE PROVISION OF ELECTRONIC SERVICES (Journal of Laws No. 4; 144, POS.
CONSUMER RIGHTS ACT - CONSUMER RIGHTS ACT OF 30 MAY 2014 (Journal of Laws of 2014, No. 827);
ACT ON THE PROVISION OF ELECTRONIC SERVICES - THE ACT OF JULY 18, 2002 ON THE PROVISION OF ELECTRONIC SERVICES (Journal of Laws No. 144, item 1204, as amended);
ORDER - DECLARATION OF THE CUSTOMER'S WILL DIRECTLY TO THE CONCLUSION OF THE SALES AGREEMENT, SPECIFYING IN PARTICULAR THE TYPE AND NUMBER OF THE GOODS.
III. RULES OF USING THE ONLINE STORE
THE USE OF THE ONLINE STORE IS POSSIBLE ON THE CONDITION OF FULFILLING THE INFORMATION SYSTEM USED BY THE CUSTOMER WITH THE FOLLOWING MINIMUM TECHNICAL REQUIREMENTS:
A COMPUTER OR MOBILE DEVICE WITH INTERNET ACCESS,
ACCESS TO ELECTRONIC MAIL,
INTERNET EXPLORER VERSION 11 OR LATER, FIREFOX VERSION 28.0 OR LATER, CHROME VERSION 32 OR LATER, OPERA VERSION 12.17 OR LATER, SAFARI VERSION 1.1. OR LATER,
ENABLING COOKIES AND JAVASCRIPT IN YOUR WEB BROWSERS.
THE USE OF THE ONLINE STORE MEANS ANY ACTIVITY OF THE CUSTOMER THAT LEADS TO BE FAMILIAR WITH THE CONTENT CONTAINED IN THE STORE.
THE CUSTOMER IS LIABLE IN PARTICULAR TO:
NON-PROVIDING OR TRANSMITTING CONTENT PROHIBITED BY LAW, E.G. CONTENT PROMOTING VIOLENCE, ANGLING OR VIOLATING PERSONAL GOODS AND OTHER RIGHTS OF THIRD PARTIES,
USE THE ONLINE STORE IN A WAY THAT DOES NOT INTERFERENCE ITS FUNCTIONING, IN PARTICULAR THROUGH THE USE OF SPECIFIC SOFTWARE OR DEVICES,
FAILURE TO TAKE ACTIONS SUCH AS: SENDING OR PUTTING UN-ORDERED COMMERCIAL INFORMATION (SPAM) WITHIN THE ONLINE STORE,
THE USE OF THE ONLINE STORE IN A SAFE WAY FOR OTHER CUSTOMERS AND THE SELLER,
USE OF ANY CONTENT PUBLISHED ON THE ONLINE STORE ONLY FOR YOUR PERSONAL USE,
THE USE OF THE ONLINE STORE IN A WAY ACCORDING TO THE PROVISIONS OF THE REPUBLIC POLISH LAW, PROVISIONS OF THE REGULATIONS, AS WELL AS THE GENERAL PRINCIPLES OF USING THE INTERNET.
IV. SERVICES
THE SELLER ENABLES, THROUGH THE INTERNET SHOP, USE OF FREE SERVICES PROVIDED BY THE SELLER 24 HOURS A DAY, 7 DAYS A WEEK.
THE CUSTOMER CAN SEND MESSAGES TO THE SELLER BY USING THE CONTACT FORM. THE AGREEMENT FOR THE PROVISION OF THE SERVICE CONCERNING THE PROVISION OF AN INTERACTIVE FORM ENABLING THE CUSTOMERS TO CONTACT THE SELLER IS CONCLUDED FOR A DEFINED TIME AND CAN BE TERMINATED AT THE TIME OF DELIVERY.
THE CUSTOMER MAY PUT IN THE ONLINE STORE INDIVIDUAL AND SUBJECTIVE STATEMENTS RELATING TO, TO THE GOODS OR TRANSACTION. THE CUSTOMER, BY ADDING THE STATEMENTS, DECLARES THAT YOU HAVE ALL RIGHTS TO THESE CONTENT, IN PARTICULAR, COPYRIGHT, RELATED RIGHTS AND INDUSTRIAL PROPERTY RIGHTS. THE AGREEMENT FOR THE PROVISION OF THE SERVICE CONCERNING POSTING AN OPINION ABOUT THE GOODS IN THE ONLINE STORE IS CONCLUDED FOR A FIXED TIME AND IS TERMINATED WITH THE TIME OF ADDING AN OPINION.
STATEMENTS SHOULD BE EDITED TRANSPARENT AND UNDERSTANDING, AND SHALL NOT INFRINGE AN APPLICABLE LAW, INCLUDING THIRD PARTY RIGHTS - ESPECIALLY IMPOSSIBLE OR PERSISTENT. THE PUBLISHED STATEMENTS ARE DISTRIBUTED ON THE WEBSITE OF THE ONLINE STORE.
BY POSTING THE STATEMENT, THE CUSTOMER AGREES TO THE FREE USE OF THIS STATEMENT AND ITS PUBLISHING BY THE SELLER, AS WELL AS WORKS WORKS UNDER AUTHORITY LAW.
THE SELLER HAS THE RIGHT TO ORGANIZE OCCASIONAL COMPETITIONS AND PROMOTIONS, THE CONDITIONS OF WHICH WILL BE PROVIDED EVERY TIME ON THE STORE'S INTERNET PAGES. PROMOTIONS IN THE ONLINE STORE CANNOT BE COMBINED, UNLESS THE TERMS AND CONDITIONS OF A GIVEN PROMOTION DO NOT STAND OTHERWISE.
IN THE EVENT OF A CUSTOMER BREACH OF THE PROVISIONS OF THESE TERMS AND CONDITIONS, THE SELLER, AFTER PRIOR EFFECTIVE CALLING OR REMOVING THE VIOLATIONS, PROVIDING THE APPROPRIATE TERM OF THE SERVICE, TERMINATION CAN BE TERMINATED.
V. PROCEDURE FOR CONCLUDING A CONTRACT OF SALE
INFORMATION ON THE GOODS PROVIDED ON THE STORE'S WEBSITES, IN PARTICULAR THEIR DESCRIPTIONS, TECHNICAL AND PERFORMANCE PARAMETERS AND PRICES, CONSTITUTE AN INVITATION TO CONCLUDE A CONTRACT, FOR THE MEANING OF ARTICLE 71 of the Civil Code.
ALL THE GOODS AVAILABLE IN THE ONLINE STORE ARE FACTORY NEW AND HAVE BEEN LEGALLY LAUNCHED ON THE POLISH MARKET.
THE CONDITION OF PLACING AN ORDER IS TO HAVE AN ACTIVE E-MAIL ACCOUNT.
WHEN SUBMITTING AN ORDER THROUGH THE ORDER FORM AVAILABLE ON THE INTERNET SHOP'S WEBSITE, THE ORDER IS SUBMITTED BY THE CUSTOMER TO THE SELLER IN AN ELECTRONIC FORM AND CONSTITUTES AN OFFER FOR CONCLUSION OF CONTRACTUAL CONTRACTS. The offer submitted in electronic form binds the Customer if the Seller sends confirmation of the acceptance of the contract to the execution of the contract, which constitutes the Seller's declaration of acceptance of the Customer's offer and a moment of receipt by the Customer, a sales contract is concluded.
PLACING AN ORDER IN THE INTERNET SHOP THROUGH A PHONE, BY SENDING AN ELECTRONIC MESSAGE OR BY SENDING A MESSAGE VIA THE CONTACT FORM THROUGH THE INTERNET SITE. FOR THIS PURPOSE, THE CUSTOMER SHOULD:
PROVIDE DURING A TELEPHONE CALL, E-MESSAGE OR MESSAGE SENT VIA THE CONTACT FORM, ADDRESSED TO THE SELLER, THE NAME OF THE GOODS ON THE INTERNET STORES AND THE INTERNET REPORTERS
INDICATE THE METHOD OF DELIVERY AND THE FORM OF PAYMENT OF THE METHODS OF DELIVERY AND PAYMENT PROVIDED ON THE SHOP'S WEBSITE,
PROVIDE THE DATA NEEDED TO FULFILL THE ORDER, IN PARTICULAR: NAME AND SURNAME, PLACE OF RESIDENCE AND E-MAIL ADDRESS.
Information on the total value of the order referred to in item above is provided each time by the Seller orally after completing the entire order or by informing electronic messages along with the information that the Customer's conclusion of the Sales Agreement entails the obligation to pay for the ordered goods, AT THIS MOMENT, A CONTRACT OF SALE IS CONCLUDED.
IN THE CASE OF A CUSTOMER WHO IS A CONSUMER, THE SELLER WILL SEND THE CUSTOMER CONFIRMATION CONDITIONS EVERY TIME AFTER PLACING AN ORDER.
The contract is concluded when the Customer is a consumer (in response to confirmation of the terms of the contract sent by the seller) to the electronic message to the e -mail address of the Seller, in which the Customer: accepts the content of the sent order and consent to its implementation and accepts the content of the Regulations and confirms YOU READ THE NOTICE TO WITHDRAW FROM THE AGREEMENT.
AFTER THE CONCLUSION OF THE SALES CONTRACT, THE SELLER CONFIRMS THE CUSTOMER THE CONDITIONS BY SENDING THEM TO THE CUSTOMER'S E-MAIL ADDRESS OR IN WRITING TO THE ADDRESS PROVIDED BY THE CUSTOMER.
THE SALE AGREEMENT IS CONCLUDED IN POLISH, WITH CONTENT IN ACCORDANCE WITH THE REGULATIONS.
VI. DELIVERY
DELIVERY OF GOODS IS LIMITED TO THE TERRITORY OF THE EUROPEAN UNION AND IS COMPLETED TO THE ADDRESS PROVIDED BY THE CUSTOMER DURING THE ORDER.
DELIVERY OF THE ORDERED GOODS IS CARRIED OUT BY A COURIER.
In the description of the goods, the seller informs the customer about the number of working days needed to complete the order and its delivery, as well as the amount of fees for the delivery of the goods.
THE DATE OF DELIVERY AND COMPLETION OF THE ORDER IS COUNTED ON WORKING DAYS ACCORDING TO ITEM. VII PPKT. 2.
THE SELLER PROVIDES THE CUSTOMER PROOF OF PURCHASE.
IF THERE IS A DIFFERENT PERIOD OF IMPLEMENTATION FOR THE GOODS COVERED BY THE CONTRACT, THE LONGEST PERIOD OF THIS PROVIDED FOR THE ENTIRE ORDER.
VII. PRICES AND PAYMENT METHODS
THE PRICES OF THE GOODS ARE GIVEN IN POLISH ZLOTY AND INCLUDE ALL COMPONENTS, INCLUDING VAT, DUTIES AND OTHER CHARGES.
THE CUSTOMER MAY CHOOSE THE FOLLOWING PAYMENT METHODS:
BANK TRANSFER TO THE SELLER'S BANK ACCOUNT (IN THIS CASE, THE FULFILLMENT OF THE ORDER WILL BE STARTED AFTER THE CUSTOMER SENT BY THE SELLER A CONFIRMATION OF ACCEPTANCE OF THE ORDER, AND THE SHIPMENT WILL BE DELIVERED AFTER THE ORDER WILL BE DELIVERED.
IN CASH ON COLLECTION, PAYMENT TO THE SUPPLIER WHEN THE DELIVERY IS COMPLETED (IN THIS CASE, THE ORDER COMPLETION AND ITS SHIPMENT WILL BE STARTED AFTER THE CUSTOMER SENT BY THE SELLER OF THE CONFIRMATION OF THE ORDER);
Electronic payment (in this case, the order will be completed after the Seller sends the confirmation of the order to the Customer and after the seller receives information from the Settlement Agent System about the Customer's payment, and the shipping will be made immediately after completing the order).
THE SELLER ON THE STORE'S INTERNET WEBSITES INFORM THE CUSTOMER ABOUT THE DATE IN WHICH THE CUSTOMER IS OBLIGED TO PAY FOR THE ORDER. IN THE EVENT OF FAILURE OF PAYMENT BY THE CUSTOMER AT THE DATE OF THE PRE-SENTENCE, THE SELLER, AFTER AN EARLY EFFECTIVE CALL FOR PAYMENT, PROVIDING AN APPROPRIATE DATE, MAY WITHDRAW FROM THE AGREEMENT. 491 of the CIVIL CODE.
VIII. AUTHORIZATION TO WITHDRAW FROM THE CONTRACT
THE CUSTOMER, WHO IS A CONSUMER, MAY WITHDRAW FROM THE AGREEMENT WITHOUT PROVISION OF A REASON BY SUBMITTING AN APPROPRIATE STATEMENT WITHIN 14 DAYS. TO KEEP THIS DEADLINE, IT IS SUFFICIENT TO SEND THE STATEMENT BEFORE ITS EXPIRY.
THE CUSTOMER MAY FORMULATE THE DECLARATION BY SELF OR USE THE MODEL STATEMENT PROVIDED BY THE SELLER ON THE STORE WEBSITE.
THE 14-DAY PERIOD COUNTS FROM THE DAY ON WHICH THE GOODS HAS BEEN DELIVERED OR, IN THE CASE OF THE CONTRACT FOR THE PROVISION OF SERVICES, FROM THE DATE OF CONCLUSION.
THE SELLER, WHILE RECEIVING THE TERMINATION OF WITHDRAWAL FROM THE CONTRACT, WILL SEND THE CONSUMER'S EMAIL ADDRESS CONFIRMATION OF RECEIVING THE WITHDRAWAL FROM THE CONTRACT.
THE RIGHT TO WITHDRAW FROM THE CONTRACT BY THE CONSUMER IS EXCLUDED IN THE CASE OF:
PROVISION OF SERVICES IF THE SELLER FULLY PROVIDED THE SERVICE WITH THE EXPRESS CONSUMER CONSUMER WHO HAS BEEN INFORMED BEFORE THE PROVISION BEGINS THAT AFTER FULFILLING THE PROVISIONS FROM THE CONTRACTOR FROM THE SELLER;
AGREEMENTS IN WHICH THE PRICE OR REMUNERATION DEPENDS ON FLANGES IN THE FINANCIAL MARKET, OVER WHICH THE SELLER DOES NOT CONTROL, AND WHICH MAY APPEAR BEFORE THE TERM OF WITHDRAWAL FROM THE AGREEMENT,
AGREEMENT, WHICH THE SUBJECT OF THE PROVISION IS UNFABRICATED GOODS, MANUFACTURED ACCORDING TO THE CONSUMER'S SPECIFICATIONS OR TO SATISFY HIS CUSTOMIZED NEEDS;
AGREEMENT, WHERE THE OBJECT OF THE PROVISION IS A FAST-DEFECTIVE GOODS OR HAVING A SHORT PERIOD OF USE;
AGREEMENT, WHICH THE SUBJECT OF THE PROVISION IS THE GOODS DELIVERED IN A SEALED PACKAGE, WHICH CANNOT BE RETURNED AFTER OPENING THE PACKAGING, DUE TO HEALTH PROTECTION OR RELATIVE REASONS;
CONTRACT, WHERE THE OBJECT OF THE PROVISION ARE PROVIDED PRODUCTS WHICH, AFTER DELIVERY, BECAUSE OF THEIR NATURE, ARE INSERTLY COMBINED WITH OTHER ITEMS;
AGREEMENT, WHICH THE SUBJECT OF THE PROVISION ARE SUBJECT TO ALCOHOLIC BEVERAGES, THE PRICE OF WHICH IS NOT AGREED ON THE CONCLUSION OF THE SALE AGREEMENT, AND WHICH MAY BE DELIVERED AFTER 30 DAYS AND WHOSE DELIVERY AFTER 30 YEARS
AGREEMENT IN WHICH THE CONSUMER EXPRESSLY REQUESTED THAT THE SELLER COME TO HIM TO MAKE AN URGENT REPAIR OR MAINTENANCE; IF THE SELLER PROVIDES ADDITIONALLY OTHER SERVICES THAN THOSE WHICH THE CONSUMER REQUESTED TO BE PERFORMED, OR PROVIDES GOODS OTHER THAN SPARE PARTS NECESSARY TO PERFORM A REPAIR OR MAINTENANCE LICENSE, LICENSE FOR CONTRACT FOR CONSERVATION;
AGREEMENT, WHERE THE SUBJECT OF THE PROVISION IS SOUND OR VISUAL RECORDINGS OR COMPUTER PROGRAMS SUPPLIED IN A SEALED PACKAGE, IF THE PACKAGE WAS OPENED AFTER DELIVERY; DELIVERY OF JOURNALS, PERIODICS OR JOURNALS, EXCEPT FOR SUBSCRIPTION AGREEMENTS;
CONTRACT CONCLUDED BY A PUBLIC AUCTION;
AGREEMENTS FOR THE PROVISION OF SERVICES IN THE FIELD OF ACCOMMODATION, OTHER THAN RESIDENTIAL PURPOSES, THE CARRIAGE OF GOODS, CAR RENTAL, GASTRONOMY, SERVICES RELATED TO ENTERTAINMENT, ENTERTAINMENT, CULTURAL OR WORKSHOPS;
AGREEMENTS FOR THE DELIVERY OF DIGITAL CONTENT WHICH ARE NOT STORED ON A MATERIAL MEDIA, IF THE PERFORMANCE BEGINS WITH THE EXPRESS CONSUMER CONSUMER CONSUMER BEFORE THE EXPIRY OF THE TERM OF THE AGREEMENT.
IN THE EVENT OF WITHDRAWING FROM THE AGREEMENT CONCLUDED AT A DISTANCE, THE CONTRACT SHALL BE CONSIDERED NOT CONCLUDED. WHAT THE PARTIES PROVIDED WILL BE RETURNED UNCONTINUED, UNLESS THAT THE CHANGE WAS NECESSARY TO DETERMINE THE NATURE, CHARACTER AND FUNCTIONALITY OF THE GOODS. RETURN SHOULD BE IMMEDIATELY, NOT LATER THAN 14 DAYS. THE PURCHASED GOODS SHOULD BE RETURNED TO THE SELLER'S ADDRESS.
THE SELLER IMMEDIATELY, BUT NOT LATER THAN 14 DAYS FROM THE DATE OF RECEIVING THE CONSUMER'S WITHDRAWAL FROM THE AGREEMENT, RETURN TO THE CONSUMER ALL PAYMENTS MADE BY HIS PAYMENT. THE SELLER MAKES THE REFUND USING THE SAME METHOD OF PAYMENT AS THE CONSUMER USED UNLESS THE CONSUMER AGREES TO A DIFFERENT METHOD OF REFUND, IF THERE WILL BE ANY REFUNDS. THE SELLER MAY DEFINIT WITH REFUNDING THE PAYMENTS RECEIVED FROM THE CUSTOMER UNTIL THE RETURN IS RECEIVED OR PROVIDED BY THE CUSTOMER, DEPENDING ON WHICH THE CUSTOMER WILL FOLLOW THE REFUNDS.
IF THE CONSUMER CHOSES A METHOD OF DELIVERY OTHER THAN THE CHEAPEST ORDINARY METHOD OF DELIVERY OFFERED BY THE SELLER, THE SELLER SHALL NOT BE OBLIGED TO REFUND THE CONSUMER PAID.
THE CUSTOMER BEARS ONLY THE DIRECT COST OF THE RETURN OF THE GOODS UNLESS THE SELLER AGREED TO BEAR THE COST.
IX. COMPLAINTS RELATING TO WARRANTY GOODS
THE SELLER UNDERTAKES TO DELIVER THE GOODS WITHOUT DEFECTS.
THE SELLER IS LIABLE TO THE CUSTOMER WHO ARE A WARRANTY FOR DEFECTS ON THE PRINCIPLES OF ART. 556 - 576 OF THE CIVIL CODE. THE WARRANTY IS EXCLUDED WITH REGARD TO BUSINESS CUSTOMERS.
COMPLAINTS RELATING TO VIOLATION OF THE CUSTOMER'S RIGHTS GUARANTEED BY LEGAL OR ON THE BASIS OF THESE REGULATIONS, SHOULD BE DIRECTED TO THE ADDRESS OF RESPIRIT SP. Z OO REGISTERED IN THE KRS AT THE ADDRESS OF UL. PUŁAWSKA 12/3, 02-566 WARSAW, AT THE ADDRESS OF ELECTRONIC MAIL: HELLO@RESPIR.IT
IN ORDER TO CONSIDER THE COMPLAINT, THE CUSTOMER SHOULD SEND OR DELIVER THE CLAIMED GOODS, IF POSSIBLE, ATTACHING THE PROOF OF PURCHASE. THE GOODS SHOULD BE DELIVERED OR SENT TO THE ADDRESS INDICATED IN ITEM 3.
THE SELLER UNDERTAKES TO CONSIDERATE ANY COMPLAINT WITHIN 14 DAYS.
IN CASE OF FAILURE IN THE COMPLAINT, THE SELLER WILL REQUEST THE CUSTOMER TO COMPLETE IT TO THE NECESSARY SCOPE IMMEDIATELY, NOT LATER, BUT NOT LATER THAN 7 DAYS FROM THE DATE OF RECEIVING THE CALL BY THE CUSTOMER.
X. COMPLAINTS REGARDING THE PROVISION OF ELECTRONIC SERVICES
THE CUSTOMER MAY SUBMIT COMPLAINTS TO THE SELLER IN CONNECTION WITH THE OPERATING OF THE STORE AND THE USE OF THE SERVICES. COMPLAINTS CAN BE SUBMITTED IN WRITING TO THE ADDRESS: RESPIRIT SP. Z OO ENTERED IN THE KRS AT THE ADDRESS OF UL. PUŁAWSKA 12/3, 02-566 WARSAW, AT THE ADDRESS OF ELECTRONIC MAIL: HELLO @ RESPIR.IT,
IN THE COMPLAINT, THE CUSTOMER SHOULD PROVIDE THEIR FULL NAME, CORRESPONDENCE ADDRESS, TYPE AND DESCRIPTION OF THE PROBLEM.
THE SELLER UNDERTAKES TO HANDLING ANY CLAIM WITHIN 14 DAYS, IF IT WAS NOT POSSIBLE, TO INFORM THE CUSTOMER AT THIS PERIOD WHEN THE CLAIM WILL BE RESOLVED. IN CASE OF DEFECTIVE COMPLAINTS, THE SELLER WILL REQUEST THE CUSTOMER TO COMPLETE IT TO THE NECESSARY SCOPE WITHIN 7 DAYS FROM THE DATE OF RECEIVING THE CALL BY THE CUSTOMER.
WARRANTIES
THE GOODS MAY HAVE A SELLER WARRANTY.
IN THE CASE OF GOODS COVERED BY THE WARRANTY, THE INFORMATION CONCERNING THE EXISTENCE AND CONTENT OF THE WARRANTY AND THE TIME FOR WHICH IT WAS GIVEN IS PROVIDED EVERY TIME IN THE DESCRIPTION OF THE GOODS ON THE WEBSITE OF THE STORE.
XI. EXTRAJUDICIAL MEANS OF SETTLING COMPLAINTS AND PURSUING CLAIMS
THE CUSTOMER WHO ARE A CONSUMER HAS, AMONG, OTHERS THE FOLLOWING POSSIBILITIES OF USING EXTRAJUDICIAL METHODS OF DEALING WITH COMPLAINTS AND PURSUING CLAIMS:
IS ENTITLED TO APPLY TO THE PERMANENT CONSUMER COURT COURT OPERATING A COMMERCIAL INSPECTION WITH A REQUEST TO SET THE DISPUTE RESULTING FROM A CONCLUDED SALE AGREEMENT;
HE IS AUTHORIZED TO REQUEST THE VOIVODESHIP INSPECTOR OF COMMERCIAL INSPECTION WITH A REQUEST TO INITIATE THE MEDIATION PROCEEDINGS ON THE AMICIOUS ENDING OF THE DISPUTE BETWEEN THE CUSTOMER AND THE SELLER;
He may obtain free assistance in the resolution of the dispute between the customer and the seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Polish Consumer Association). ADVICE IS PROVIDED BY THE CONSUMER FEDERATION AT THE Toll-free CONSUMER HOTLINE NUMBER 800 007 707 AND BY THE POLISH CONSUMER ASSOCIATION AT EMAIL PORADY@DLAKONSUMENTOW.PL;
SUBMIT YOUR COMPLAINT VIA THE EU ODR WEB PLATFORM, AVAILABLE AT: HTTP://EC.EUROPA.EU/CONSUMERS/ODR/.
XII. PERSONAL DATA PROTECTION
The seller collects and processes the personal data provided by the customers in accordance with applicable laws and in accordance with the privacy policy available on the website of the store.
XIII. FINAL PROVISIONS
ALL RIGHTS TO THE ONLINE STORE, INCLUDING PROPERTY COPYRIGHT, INTELLECTUAL PROPERTY RIGHTS TO ITS NAME, INTERNET DOMAIN, WEBSITE OF THE INTERNET STORE, AS WELL AS FORMS, LOGOS AND ACCESSORIES MUST BE MADE FROM THE OR REGULATIONS.
The provisions regarding the consumer contained in these Regulations, regarding withdrawal from the contract and complaints, shall apply to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that he does not have a professional character for that person, resulting in particular FROM THE SUBJECT OF THEIR BUSINESS ACTIVITY, ACCESSIBLE ON THE BASIS OF THE REGULATIONS ON CENTRAL RECORDING AND INFORMATION ON ECONOMIC ACTIVITY. THE PROVISIONS ON EXTRAJUDICIAL MEANS OF SETTLING CLAIMS AND SETTLING CLAIMS WILL NOT APPLY.
SETTLEMENT OF POSSIBLE DISPUTES ARISING BETWEEN THE SELLER AND THE CUSTOMER WHO IS A CONSUMER WILL BE SUBMITTED TO A COMPETENT COURT, ACCORDING TO THE PROVISIONS OF THE RELEVANT CODE OF CONDUCT.
SETTLEMENT OF POSSIBLE DISPUTES ARISING BETWEEN THE SELLER AND THE CUSTOMER WHO IS AN ENTREPRENEUR WILL BE SUBMITTED TO A COURT OF COMPETENT COURSE, RELATING TO THE SELLER'S OFFICE.
IN MATTERS NOT REGULATED BY THESE TERMS AND CONDITIONS, THE PROVISIONS OF THE CIVIL CODE, THE PROVISIONS OF THE ELECTRONIC SERVICES ACT, THE PROVISIONS OF THE ACT ON CONSUMER RIGHTS AND OTHER LAWS APPLY.
EACH CUSTOMER WILL BE INFORMED ABOUT ANY CHANGES TO THESE TERMS AND CONDITIONS BY INFORMATION ON THE MAIN PAGE OF THE ONLINE STORE CONTAINING A LIST OF CHANGES AND THE DATE OF THEIR ENTRY INTO EFFECT. THE DATE OF ENTRY INTO FORCE OF THE CHANGES WILL NOT BE SHORTER THAN 14 DAYS FROM THE DATE OF THEIR NOTICE